Modify Ticket Citizen Travels
Enter your Ticket Number and the email address used while booking the ticket
You will be able to
Update the ticket.
Cancel the ticket.
Pre/Postpone the ticket.
Request for an Open Ticket that can be used later on.
Note: Dear Customer, Please note the time taken for refund to reflect into your bank account from day of refund initiation
5 - 7 Bank Working days
Debit Card Transactions
7 - 15 Bank Working days
Credit Card Transactions
10 - 21 Bank Working days
For Refund related queries reach us at email@example.com or call:
Less than 3 hours from the station departure time:
Between 3 Hrs to 6 Hrs from the station departure time:
Between 6 Hrs to 12 Hrs from the station departure time:
Between 12 Hrs to 24 Hrs from the station departure time:
Between 1 to 3 days before station departure time:
Between 3 to 7 days before station departure time:
Between 7 to 30 days before station departure time:
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